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Terms and conditions - Fab Pilates Stockholm AB

1. General
By booking and participating in training sessions at Fab Pilates Stockholm AB, you agree to the following Terms & Conditions. These terms may be updated at any time without prior notice.


2. Assumption of Risk
All clients participate in training sessions at their own risk. Fab Pilates Stockholm AB and its trainers are not liable for any injuries, accidents, or medical conditions arising during or after sessions. Clients acknowledge that Pilates and other physical activities involve inherent risks and accept full responsibility for their participation.


3. Medical Clearance
Clients are encouraged to verbally inform their trainer of any current or past injuries, medical conditions, or physical limitations that may affect their ability to train safely. This information is optional but recommended to help tailor sessions and reduce the risk of injury. Clients remain responsible for their own participation and should consult a medical professional if they are unsure about exercising.


4. Cancellation Policy
Fab Pilates Stockholm AB operates an 18-hour cancellation policy. If a session is canceled less than 18 hours before the scheduled time, the full session fee will be charged. No exceptions will be made, including for illness or unforeseen circumstances.


5. Validity of Training Packages
Training packages are valid for 12 months from the invoice date. Unused sessions after this period will expire and are non-refundable and non-transferable.


6. Data Protection & Privacy (GDPR Compliance)
Fab Pilates Stockholm AB is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This applies to data collected through all booking channels, including the studio website, email, phone, and text.
 

  a. What We Collect and Why
We collect personal information such as:

  • Your name

  • Phone number

  • Email address

  • Scheduling information
     

This information is used to:

  • Book, confirm, cancel, or reschedule your sessions

  • Send reminders or updates via phone, text, or email

  • Send marketing updates (such as newsletters, offers, or studio news), unless you choose to opt out
     

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided.
 

  b. Booking Channels
Clients can book sessions through:

  • The official studio website

  • Phone or text message

  • Email correspondence
     

  c. Data Storage & Security

  • Contact details may be stored on password-protected phones or secure email accounts

  • Booking and scheduling data may be managed through a secure booking system

  • All devices used are protected with strong passwords and access controls

  • Data is never sold or shared with third parties
     

  d. Legal Basis for Processing
We process your data based on:

  • Contractual necessity – to deliver the services you request

  • Legal obligation – for compliance with the Swedish Accounting Act (1999:1078) and consumer laws

  • Consent or legitimate interest – for optional communications or service updates
     

  e. Your Rights
Under GDPR, you have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Withdraw consent at any time

  • Object to or restrict data processing

  • File a complaint with a data protection authority
     

To make a request, please contact:
📧 fab@fabpilates.se
 

  f. Media & Marketing

  • You may receive marketing updates or newsletters

  • Photos or videos taken during sessions may be used for promotional purposes (e.g., social media, website)
     

If you do not wish to be included in marketing materials or media, please notify us in writing.


7. Miscellaneous

  • Clients must arrive on time for their scheduled sessions. Late arrivals may result in a shortened session with no fee adjustment.

  • Fab Pilates Stockholm AB reserves the right to refuse service to any client who fails to comply with these terms or behaves in a disruptive or unsafe manner.

 
By booking and attending sessions at Fab Pilates Stockholm AB, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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